COMMUNICATION
MATTERS
BLOG
WHAT IS ICAO LEVEL 4?
This video helps to explain what we can expect
from a Level 4 pilot or controller.
RADIOTELEPHONY – RATE OF
SPEECH
This video contains three messages delivered by
native-English speaking air traffic controllers. The
rate of speech is included. The same message is
then delivered at 100 words per minute so the
differences are (hopefully) clear.
NATIVE SPEAKERS AND ICAO
LEVEL 6
English now comes in many different ‘flavours’
(or flavors if you’re from the US). There is no such
thing as a standard English accent.
SHARED RESPONSIBILITY
Communication is a shared responsibility. Native
English speakers have a critical role to play too.
ETIHAD PILOT, JFK CONTROLLER
An interesting exchange between a non native
English speaking pilot and a native speaking
controller.
100 150 200 250 WPM ?
What is the ideal rate of speech for safe, efficient
RT communication?
THE COST OF POOR
COMMUNICATION
When communication breaks down the costs can
be extremely high.
READBACK / HEARBACK
READBACK / HEARBACK is one of the cornerstones
of safe Radiotelephony.
Unfortunately, we're not always very good at it.
WHAT DOES ENGLISH SOUND
LIKE?
Have you ever wondered what English can sound
like to a non-native speaker?
COMMUNICATION is a shared
responsibility
Like many things in aviation, communication is a
shared responsibility.
Safety depends on all of us. We all depend on
each other.
CHEESE SANDWICHES AND
STANDARD PHRASEOLOGY
Of course it’s good to have choices but sometimes
it can be overwhelming; sometimes having fewer
options can lead to greater clarity.
Phraseology deliberately limits our linguistic
options.
REPORT: NATIVE SPEAKERS &
RADIOTELEPHONY
Research conducted by Mayflower College
WHY STANDARD PHRASEOLOGY?
Why is it to important to use Standard Phraseology
whenever we can?
REPORT: NATIVE ENGLISH
SPEAKERS AND SAFE RTF
The findings of research conducted in September
2022 into the role of native English speakers in
safe RTF communications.
QUEEN ELIZABETH AND
HUMAN FACTORS IN AVIATION
Six degrees of separation? How do you get from
Queen Elizabeth to the importance of ‘speaking
out’ in Aviation?
