SAY AGAIN
The SayAgain training includes a series of short videos. Here is one example:

‘The single biggest problem in communication is the illusion that it has taken place’ George Bernard Shaw


Helping aviators communicate safely
SayAgain helps all pilots and Air Traffic Controllers adapt to the life- long career challenge of safe communication. It is designed for both licensed operators and for students. It is suitable for native and non-native speakers:
Understand the human factors of communication Train to meet the ICAO language requirements Consider cultural-linguistic ‘blind spots’ Improve empathy towards international colleagues and the challenges they face Develop practical skills to adapt language so that it is better understood
1 MODULES Introduction  10  9  8  6  7  5 Pronunciation  & Accents Rate of Speech Standard  Phraseology & Plain English Readback & Clarification Simple Transmissions Vocabulary Grammar Human Factors Summary  3  2  1  4 SAY AGAIN
10 MODULES
88% of ESL speakers say they find it more difficult to communicate with native speakers than with other non- native speakers of English. “I think every non-native English speakers have had difficulty communicating with native English speakers” Vasil L. - Bulgarian controller “I see these communication breakdowns at work every day” Maria P. - Spanish controller “I have experienced these problems many, many times, in my aviation career” Stefano T. - Italian pilot “The native speakers must understand aviation safety is about understanding and being understood, so they also need a special training to achieve this”. Zhao W. - Chinese pilot

THE TRAINING

ONLINE, SELF-STUDY, DURATION ~ 2 HOURS



‘The single biggest problem in communication is

the illusion that it has taken place’

George Bernard Shaw

SAY
Helping aviators communicate safely
The SayAgain training includes a series of short videos. Here is one example:
SayAgain helps all pilots and Air Traffic Controllers adapt to the life-long career challenge of safe communication. It is designed for both licensed operators and for students. It is suitable for native and non-native speakers:
Understand the human factors of communication Train to meet the ICAO language requirements Consider cultural-linguistic ‘blind spots’ Improve empathy towards international colleagues and the challenges they face Develop practical skills to adapt language so that it is better understood
88% of ESL speakers say they find it more difficult to communicate with native speakers than with other non- native speakers of English. “I think every non-native English speakers have had difficulty communicating with native English speakers” Vasil L. - Bulgarian controller “I see these communication breakdowns at work every day” Maria P. - Spanish controller “I have experienced these problems many, many times, in my aviation career” Stefano T. - Italian pilot “The native speakers must understand aviation safety is about understanding and being understood, so they also need a special training to achieve this”. Zhao W. - Chinese pilot

THE TRAINING

ONLINE, SELF-STUDY,

DURATION ~ 2 HOURS

1 MODULES Introduction  10  9  8  6  7  5 Pronunciation  & Accents Rate of Speech Standard  Phraseology & Plain English Readback & Clarification Simple Transmissions Vocabulary Grammar Human Factors Summary  3  2  1  4 SAY AGAIN
10 MODULES