The SayAgain training includes a series of short videos. Here is one example:
‘The single biggest problem in communication is the illusion that it has taken place’ George Bernard Shaw
Helping aviation professionals communicate safely
SayAgain helps all pilots and Air Traffic Controllers adapt to the life-
long career challenge of safe communication. It is designed for both
licensed operators and for students.
It is suitable for native and non-native speakers:
Understand the human factors of communication
Train to meet the ICAO language requirements
Consider cultural-linguistic ‘blind spots’
Improve empathy towards international colleagues and the
challenges they face
Develop practical skills to adapt language so that it is better
understood
10 MODULES
88% of ESL speakers
say they find it more
difficult to
communicate with
native speakers than
with other non-
native speakers of
English.
“I think every non-native
English speakers have had
difficulty communicating
with native English
speakers”
Vasil L. - Bulgarian controller
“I see these communication
breakdowns at work every
day”
Maria P. - Spanish controller
“I have experienced these
problems many, many
times, in my aviation
career”
Stefano T. - Italian pilot
“The native speakers must
understand aviation safety
is about understanding and
being understood, so they
also need a special training
to achieve this”.
Zhao W. - Chinese pilot
THE TRAINING
ONLINE, SELF-STUDY, DURATION ~ 2 HOURS
‘The single biggest problem in communication is
the illusion that it has taken place’
George Bernard Shaw
Helping aviation professionals
communicate safely
The SayAgain training includes a series of short
videos. Here is one example:
SayAgain helps all pilots and Air Traffic Controllers
adapt to the life-long career challenge of safe
communication. It is designed for both licensed
operators and for students.
It is suitable for native and non-native speakers:
Understand the human factors of
communication
Train to meet the ICAO language requirements
Consider cultural-linguistic ‘blind spots’
Improve empathy towards international
colleagues and the challenges they face
Develop practical skills to adapt language so
that it is better understood
88% of ESL speakers say they find
it more difficult to
communicate with native
speakers than with other non-
native speakers of English.
“I think every non-native English speakers
have had difficulty communicating with
native English speakers”
Vasil L. - Bulgarian controller
“I see these communication breakdowns
at work every day”
Maria P. - Spanish controller
“I have experienced these problems
many, many times, in my aviation career”
Stefano T. - Italian pilot
“The native speakers must understand
aviation safety is about understanding
and being understood, so they also need
a special training to achieve this”.
Zhao W. - Chinese pilot
THE TRAINING
ONLINE, SELF-STUDY,
DURATION ~ 2 HOURS
10 MODULES
