In 2012, TAM Flight 8078 declared Pan Pan with a nose-wheel problem at
New York’s JFK airport.
Deviation from Standard Phraseology, poor clarification strategies, speed
of speech and overly-complex language (“I’m being told that your nose
gear appears to be in the wrong position”) play a part in this incident.
TAM A330
In 2012, TAM Flight 8078 declared Pan Pan with a
nose-wheel problem at New York’s JFK airport.
Deviation from Standard Phraseology, poor
clarification strategies, speed of speech and overly-
complex language (“I’m being told that your nose
gear appears to be in the wrong position”) play a
part in this incident.
TAM A330
